1. What are cookies?
Cookies are small text files placed on your device when you visit a website. We also use similar technologies such as local storage, software development kits and pixels (collectively, “cookies” in this policy). They help the Platform work, remember your choices, keep you signed in and understand how the service is used. This Cookie Policy should be read together with our Privacy Policy.
2. Why we use them
- To keep you securely signed in and maintain your session.
- To remember preferences such as your city, language and cart contents.
- To keep the Platform secure and detect fraud or abuse.
- To understand how features are used so we can improve them.
3. Categories we use
| Category | Purpose | Consent |
|---|---|---|
| Strictly necessary | Sign-in, session security, load balancing, cart and checkout. The Platform cannot function without these. | Always on |
| Functional | Remember preferences such as city, recently viewed items and display settings. | Optional |
| Analytics | Aggregated, mostly de-identified usage statistics that help us improve the Platform. | Opt-in |
| Advertising / measurement | Measure the effectiveness of campaigns, where enabled. We do not use these to target children. | Opt-in |
4. Third-party cookies
Some cookies are set by trusted partners that help us run the Platform — for example, our authentication provider, payment gateway, mapping service and, where enabled, analytics and error-monitoring tools. These partners process data under contractual safeguards. Optional tools load only when configured and only with your consent; if a given tool is not enabled, the Platform still works without it.
5. Your consent & choices
Strictly necessary cookies are set as soon as you use the Platform because they are essential to provide the service you have requested. For all other categories, we rely on your consent under the Digital Personal Data Protection Act, 2023 and the Information Technology rules. Where a cookie banner is shown, you can accept or decline optional categories, and you may change your choice at any time. Withdrawing consent does not affect processing already carried out.
6. Managing cookies
- Use any cookie banner or preference control shown on the Platform to accept or reject optional categories.
- Adjust your browser settings to block or delete cookies. Most browsers let you do this per site or globally.
- Note that blocking strictly necessary cookies may break sign-in, checkout and other core features.
7. Changes & contact
We may update this Cookie Policy from time to time. Changes take effect when posted on this page with a revised “Last updated” date. For any question about cookies or your personal data, contact our Grievance Officer at [email protected] or email [email protected].